Articles (12)
- Getting started · 2 min
Create your account and business
Sign up, name your business and choose your country so currency and dates are right from the start. - Getting started · 10 min
Set tax rates, currency and receipts
Add your tax rates or VAT, decide whether prices include tax, and set up the receipt header and footer. - Getting started · 5 min
Add a location, registers and staff
Set up the store location, a cash register and a login for each person. - Products & stock · 30 min
Import products from a CSV file
Bring in your whole catalogue — including sizes and flavours — from a spreadsheet or another POS. - Products & stock · 8 min
Track lot numbers and best-by dates
Record lots and expiry dates on deliveries, sell the oldest first and run the stock-expiry report. - Products & stock · 5 min
Print barcode and shelf labels
Print labels for new products, price changes or items without a manufacturer barcode. - Customers & loyalty · 2 min
Create a repeat order (food subscription)
Turn a sale into a repeat order with an interval, so the next one is created automatically. - Customers & loyalty · 3 min
Add pets and notes to a customer
Record each pet’s species, breed, birthday, food and allergies so every shift sees them. - Customers & loyalty · 5 min
Set up loyalty points
Decide how customers earn and redeem points, and show the balance on receipts. - Grooming · 15 min
Set up grooming services and the calendar
Create grooming services with prices and times, give groomers calendars and take bookings. - Online store · 10 min
Publish your online store
Choose what the auto-generated store shows, add your logo and share the link. - Settings · 1 min
Change the language for a staff member
Let each person use the register in Arabic, Urdu, Spanish or English.
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Getting help
Where do I start?
Follow the Getting started articles in order: create your account, set tax and receipts, add your location and staff, then import products.
Can someone do the setup for me?
Yes. Send your product and customer files through the contact form and our onboarding team sets them up for free.
Is support available in my language?
English and Spanish in the USA, Arabic and English in the UAE, Urdu and English in Pakistan.
How do I reach support?
Use the contact form with the topic set to support, or WhatsApp in the UAE and Pakistan. We reply within one business day.
Are there video guides?
Not yet. Each article is written step by step; video walkthroughs are planned once the app opens.
I cannot find my answer.
Search above, then ask us — every question we get becomes a better article.
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