PricingBook a demo
Book a demoStart free trial

Customers & loyalty · 5 min read · updated 18 Oct 2026

Set up loyalty points

Decide how customers earn and redeem points, and show the balance on receipts.

Steps

  1. 1Enable reward points. Business Settings › Reward Point Settings: turn it on and name it (e.g. “Paw Points”).
  2. 2Earning rule. Amount spent for one point, minimum order and maximum points per order.
  3. 3Redeeming rule. Value of one point, minimum points to redeem and maximum per order.
  4. 4Expiry. Choose when points expire, if ever.
  5. 5Show on receipts. Add the points balance to the receipt layout.

Tips

  • Use the points calculator on the loyalty page to pick a rate.
  • Import existing balances when you switch.

Questions

How long does it take to set up loyalty points?

About 5 minutes for most stores. Decide how customers earn and redeem points, and show the balance on receipts.

Can the onboarding team do this for me?

Yes. Send us a message from the contact page and we will do it with you, free on every plan.

Not set up yet? Start the trial.

30-day free trial, no cardNo contract — cancel any timeReply within 1 business day