Import products from a CSV file

Before you start

• An export from your old POS or a spreadsheet
• Columns for name, SKU or barcode, price, cost, stock and category

Steps

1. 1Download the template. Products › Import Products › download the sample file.
2. 2Copy your data in. Paste your columns into the template. Keep one row per variation (e.g. 4 lb, 15 lb, 30 lb).
3. 3Mark expiry products. Fill the expiry columns for food and treats if you track best-by dates.
4. 4Upload. Upload the file; the import reports any row it could not read.
5. 5Check a few items. Search a few products and ring a test sale.

Tips

• Barcodes must be unique — fix duplicates before importing.
• Send us the file if you prefer; our onboarding team imports it for free.

Questions

How long does it take to import products from a csv file?

About 30 minutes for most stores. Bring in your whole catalogue — including sizes and flavours — from a spreadsheet or another POS.

Can the onboarding team do this for me?

Yes. Send us a message from the contact page and we will do it with you, free on every plan.