What you can ask for
- A copy of the personal data we hold about you.
- Correction of inaccurate data.
- Deletion of your data.
- An end to analytics tracking (use “Cookie settings”).
If you are a customer of a pet store
If a pet store recorded your details in its POS, the store controls that data. Contact the store first; we will help the store respond.
How to make a request
- Use the form below or the privacy email (Show email on the contact page). Tell us your name, the email or phone you used, and what you want us to do.
- We may ask you to confirm details to verify the request. Authorised agents may act for California residents with written permission.
When we reply
Within 30 days. If we need longer, we will tell you why.