Pet store POS for independent shops in the USA

Built for the American independent: compete with online auto-ship, add grooming without a second app, and run the register in English or Spanish.

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Shop plan · USA$39per store per month · + sales tax where it applies

United States at a glance

Currency: USD, prices before tax
Sales tax: Added at checkout; pet food is usually taxable
Units: lb and oz bag sizes
Languages: English, Spanish
Payments: Your processor: cards, Apple Pay, Google Pay
Support: Mon–Fri, Eastern time

How pet shops trade in the USA

Background: APPA — industry trends and stats (checked 18 Oct 2026).

Independent pet stores in the US compete mostly on service and on food: specialty and raw diets, advice, and being there the day the bag runs out.
Online auto-ship is the biggest threat to a store’s food customers. In-store repeat orders and loyalty are how independents keep them.
Grooming and self-wash add a reason to visit every few weeks and lift retail sales on the same trip.
Many stores have Spanish-speaking staff and customers, so screens and receipts in Spanish matter.

Cities we focus on

Each page covers that city’s neighbourhoods, trade and tax setup.

Los Angeles

Silver Lake & Echo Park · Santa Monica & Venice · San Fernando Valley · Pasadena

Pet shop POS in Los Angeles

New York

Brooklyn (Park Slope, Williamsburg) · Queens (Astoria, Jackson Heights) · Manhattan (Upper West Side, East Village) · The Bronx

Pet shop POS in New York

Houston

The Heights · Katy · Sugar Land · Pearland

Pet shop POS in Houston

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Set up for United States

Tax groups by location

Combine state, county and city rates into one tax group per store.

Your processor

Keep your current card processor; record card tenders in the register.

Spanish for staff

Set Spanish per login; receipts can follow.

Imperial sizes

Bag sizes in lb as product variations.

Register tenders: Visa, Mastercard, American Express, Apple Pay, Google Pay, cash, store credit. Card payments run through your own merchant processor; the register works with it.

All plans: Shop $39, Shop & Groom $69, Chain $109 per location — + sales tax where it applies. Full pricing · countries & tax.

Pet shop POS in the USA: questions

What does a pet store POS cost in the USA?

GetPetStorePOS costs $39 a month per store for Shop, $69 for Shop & Groom and $109 per location for Chain, before sales tax, with a 30-day free trial and no contract.

Is pet food taxable in the US?

In most states pet food is taxed as general merchandise rather than exempt grocery food. Rules vary by state, so set up the tax groups your state requires and check with your accountant.

Does it work with my card processor?

It works alongside your own processor or terminal. We do not process payments or take a percentage of your sales.

Can my staff use the POS in Spanish?

Yes. Each staff login can use Spanish, and receipts can be printed in Spanish.

Can I accept SNAP/EBT?

Pet food is not SNAP-eligible, so pet stores rarely need it. The register can record other tenders your processor supports.

Can I compete with Chewy-style auto-ship?

That is what repeat orders are for: the bag is packed on the due date and the customer collects it the same day, with points on top.

Do you support stores in every state?

Yes. The software is hosted, so any US store with an internet connection can use it. Tax setup is per location.

What hardware do US stores use?

Standard USB or network receipt printers, barcode scanners, label printers and cash drawers. See the hardware guide.

Open your USA store in the software today.

Prices in USD, + sales tax where it applies. Phone, email and video demo.