United Arab Emirates at a glance
- Currency
- AED, prices include 5% VAT
- VAT
- 5% standard rate (FTA)
- Units
- kg bag sizes
- Languages
- Arabic, English
- Payments
- Cards, Apple Pay, cash via your acquirer
- Support
- WhatsApp, Mon–Sat, Gulf time
How pet shops trade in the UAE
Background: UAE Federal Tax Authority — VAT (checked 18 Oct 2026).
- The UAE pet trade is dominated by imported food and accessories, so stock often arrives with less shelf life left — best-by tracking protects margins.
- Cats are extremely common, alongside small and medium dogs, birds and fish.
- Grooming is in demand, especially during the hot months when owners avoid long walks and outdoor baths.
- Customers expect to order and ask questions on WhatsApp, and prices shown to include VAT.
Cities we focus on
Each page covers that city’s neighbourhoods, trade and tax setup.
Set up for United Arab Emirates
VAT-inclusive pricing
Enter shelf prices including 5% VAT; receipts show the VAT amount.
TRN on receipts
Add your Tax Registration Number to the receipt and invoice layout.
Bilingual receipts
Arabic and English on the same layout.
kg sizes
Bag sizes and weighed items in kilograms.
Register tenders: Visa, Mastercard, Apple Pay, Google Pay, cash, bank transfer. Card and wallet payments run through your own acquirer; the register works with it.
All plans: Shop AED 149, Shop & Groom AED 259, Chain AED 409 per location — incl. 5% VAT. Full pricing · countries & tax.
Pet shop POS in the UAE: questions
How much does a pet shop POS cost in the UAE?
Shop costs AED 149 a month, Shop & Groom AED 259 and Chain AED 409 per location — all including 5% VAT — with a 30-day free trial and no contract.
Are the prices VAT-inclusive?
Yes. Our AED prices include 5% VAT, and the POS can price your products VAT-inclusive the same way.
Does the receipt show my TRN and VAT?
Yes. Receipt and invoice layouts can show your TRN, the VAT amount and the total, in Arabic, English or both. Confirm the exact tax-invoice content you need with your tax adviser.
Can the screens be in Arabic?
Yes. Each staff login can use Arabic with a right-to-left layout.
Can I talk to you on WhatsApp?
Yes. WhatsApp is our main channel in the UAE. Use the contact form and leave your number.
Does it work with Apple Pay?
It works alongside your acquirer’s terminal, so whatever your terminal accepts — cards, Apple Pay, Google Pay — is recorded as a tender.
Do you support e-invoicing?
We do not claim UAE e-invoicing certification. When the UAE e-invoicing rules apply to your business, ask us what the software supports at that time.
Can I run a shop in Dubai and one in Abu Dhabi?
Yes, on the Chain plan, with shared customers and stock transfers.
Open your UAE store in the software today.
Prices in AED, incl. 5% VAT. WhatsApp first, then a call or visit.
30-day free trial, no cardNo contract — cancel any timeReply within 1 business day