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Refund and cancellation policy

Last updated 18 October 2026

No contracts and no cancellation fees. Here is exactly how cancelling works.

Free trial

The 30-day trial is free and needs no card. There is nothing to cancel or refund.

Monthly plans

Cancel any time from Settings or by contacting us. Your plan runs to the end of the month you paid for; we do not refund part-months.

Annual plans

Cancel within 14 days of an annual payment for a full refund. After that, we refund the unused whole months minus the annual discount you received.

Managed website and bundle

Website setup fees are refundable until design work starts. Monthly website and bundle fees follow the monthly rules above. If you cancel the bundle, the GHL snapshot stays installed in your HighLevel account.

Your data after cancelling

Export your data before you cancel. After cancellation, the account is kept for 30 days in case you change your mind, then deleted, except records we must keep for tax.

Your statutory rights

Nothing in this policy limits rights you have under consumer or business law in the USA, the UAE or Pakistan.

Ask us about this policy