What makes the Dubai pet trade different
- 1Imported premium food and treats — every delivery needs its best-by date recorded.
- 2Cat-heavy trade, plus small dogs in apartments and villas with larger breeds.
- 3Grooming demand peaks in the hot months; many shops offer pick-up and drop-off.
- 4Customers from dozens of countries: Arabic and English cover most, with staff often speaking Hindi, Urdu or Tagalog.
Three setup tips for Dubai stores
WhatsApp repeat orders
Customers message “the usual”; staff open the profile and pack it.
Summer grooming
Open extra groomer hours in the calendar for June–September.
Imports
Record lot and date on receipt — imported stock can arrive with months, not years, left.
Tax, languages and payments in Dubai
Tax
UAE VAT is 5% and prices shown to consumers should include it. Price products VAT-inclusive and show your TRN on receipts.
Languages
Arabic and English on screen and receipt; Urdu, Hindi and Tagalog via translations for staff.
Payments
Cards, Apple Pay and Google Pay through your acquirer; cash; bank transfer for corporate accounts.
Card and wallet payments run through your own acquirer; the register works with it.
Price in Dubai
AED 149 /mo Shop
Shop & Groom AED 259 · Chain AED 409 per location · incl. 5% VAT
Dubai pet shop POS questions
Do your AED prices include VAT?
Yes. Shop is AED 149 a month including 5% VAT.
Can customers order on WhatsApp and pay at pickup?
Yes. Staff create the order from the customer’s profile or repeat order and take payment at pickup or on delivery.
Can I print receipts in Arabic and English?
Yes. Use a bilingual receipt layout.
Do you support pet taxi or pickup-and-drop grooming?
Add pickup and drop-off as a service on the booking so it is priced and scheduled with the groom.
Can I manage two Dubai branches?
Yes, on the Chain plan, with stock transfers between branches.
Do you visit shops in Dubai?
Setup is online, but for larger stores we can arrange a visit — ask on the contact form.
Also in United Arab Emirates: Pet shop POS in Abu Dhabi · Pet shop POS in Sharjah · All of UAE
Bring your Dubai regulars with you.
Import your customers and products, set up tax for your location, and start the trial.
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